Support

Intelligent software.
Outstanding assistance.

Ormuco Support Starts on Day Zero

Our clients get access to training documentation and human support.
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Ask for
a Demo
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Build Your Project
with our Sales Team
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Sign Off the Contract and
Plan the Deployment
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Ormuco Engineers
Deploy the Platform
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You’re All Set
for Success!

How We Team Up with You

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Where Is
Your Data?

We deploy the platform in your premises. You totally own the data.

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Who Supports Your Platform?

We do. We take care of 24/7 monitoring, maintenance, updates & upgrades.

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Who Supports
Your End- Users?

You do. We assist you in the background for the best customer service.

Manage Support Directly in the Portal

You’re Never Alone

Self-Healing

Platform

Our platform uses predictive
components to stop incidents
before they occur.

Local

Partners

We’ve developed
a worldwide community
of trusted professionals.

Remote

Assistance

Our Cloud Admin
engineers are always
available to help you.

Ormuco Supports Enterprises, Service Providers & DevOps Teams Around the World

“With Ormuco, we’ve got to own our assets. We don’t resell another company’s solution. We’re able to layer our solutions as our customers require.”

David Ramsaran

Senior Manager, Business Products, Massy Technologies (Caribbean Region)
“With Ormuco, we can support 100 percent of our customers’ workloads, whether on or off premises. The private versus public cloud debate is, therefore, over.”

Luiz Carlos Faray

IT director of B2B, Oi
(Brazil)
“The Private and Hybrid Cloud ecosystems are growing fast, bringing great opportunities to our customers. […] With the Ormuco offering we continue our commitment to support our customers by bringing great value-add to their customers.”

Gustavo Möller-Hergt

CEO, ALSO Holding AG
(Switzerland)